Staffing Does Not Mean Executive Search
July 28th, 2011By Mac Smith, Director of Marketing
Why do clients of staffing firms never think that those firms can, and will, do executive searches? Does it have something to do with organizational hierarchy? Maybe it is just plain snobbery as in, “C-suite executives are not staff.”
After all, executives have offices and staff have cubicles. The same people that find you candidates for the cubicles don’t have the same skills to find candidates for the offices. Right? Maybe this lack of belief in the staffing firm to do executive search is the fault of the staffing firms.
“Hello. What does your company do?”
“Hi. We are a staffing firm that specializes in temporary, temp-to-hire and direct-hire placement services. Oh, and we also do executive search.”
No! No you don’t. Executive search is direct-hire placement!
Yes. You read it right. Executive search is direct-hire placement. Is executive search so very special it needs its own firms and approaches? I don’t believe so and this sets me apart from some at our firm.
We do it all; direct hire, temporary assignment, temp-to-hire and executive search. The fact that we are a full service firm continues to have issues with our company branding.
I pull my hair out when a client says, “You do all our temps. I did not even think of asking you about completing our search for a CFO.”
Really? Did we do something wrong? We tell you four times a year EVERYTHING we do. Our client relationships continue to convince me that organizations believe: Staffing ? Executive Search. I think the reason they think this is because they think hiring an executive is harder and more important than hiring a mid or entry-level employee.
But we are all HR professionals. We know that the executive wing really carries only slightly more weight in the performance of the organization’s mission, as does the rest of the staff. It is also not harder to hire an executive. It just takes longer because their relative depth of experience requires additional review time than that of an entry-level employee.
The main reason it is treated with such special gloves is because of the cost. The twenty percent fee for hiring an IT manager is not has much as hiring a CEO of a $500 million nonprofit. Everyone understands that part. Does the high cost mean it needs special gloves used by an (wait for it) EXECUTIVE search firm?
Think about it. When the CEO announces retirement what do organizations do? Do they call Dawn, the lady that has filled dozens of temp jobs for them over the past ten years and direct-hires at the mid-management level including that great executive assistant that everyone loves? Do they consult the staffing firm that has provided temps for the front desk after a call at 9:00 P.M. the night before? You know the firm that knows their organization inside and out. The firm that understands their culture and the personality needed to successfully work there.
No. They do not. They can’t do that. This is an EXECUTIVE SEARCH! This person is getting a corner office and car allowance for crying-out-loud.
But wait. What about Dawn? The lady from the staffing firm that has done so well providing solid temporary and full time staff for the organization. She understands the culture of the organization so well that they don’t even really look at the resumes any more. They just send her the job description and a good candidate appears, does the job, supports the mission and gets paid. They even hired some temps full-time because they were so good. Can her firm complete the EXECUTIVE search?
I bet they can.
